AutoComplete buttons do not appear in my browser

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Symptom

 

You do not see the AutoComplete toolbar buttons AutoComplete Password button AutoComplete Identity button (or Regex Password Vault Helper button in Google Chrome) in your web browser. These buttons were installed in your browser when you installed Password Vault.

 

 

Causes

 

Your browser has not been restarted since you installed Password Vault.

The buttons are hidden and must be added to the toolbar.

The Regex Password Vault Helper extension is disabled or is not installed in your browser.

 

 

Solution 1: Restart your web browser

 

Close all browser windows you have open. Then start your browser again.

 

 

Solution 2: Add the buttons to your browser toolbar

 

Follow the steps for your specific browser:

 

Internet ExplorerInternet Explorer 9, 10

a.Right-click the Home button Home button. Ensure that Command bar is checked.
 
Toolbars menu

 

b.Right-click the Command bar. Click Customize > Add or remove commands. The Customize Toolbar dialog will appear.
 
Command bar Customize menu

 

c.Under Available toolbar buttons, locate the AutoComplete Password and AutoComplete Identity buttons. Add them to the toolbar. Click Close when finished.
 
Customize Toolbar dialog

 

d.The AutoComplete buttons should now be visible on the Command bar.
 
AutoComplete buttons visible on Command bar

 
 

 

Mozilla FirefoxMozilla Firefox

a.Right-click the Home button Home button, then click Customize.... The Customize Toolbar dialog will appear.
 
Toolbars menu

 

b.Drag the AutoComplete Password and AutoComplete Identity buttons onto the toolbar. Click Done when finished.
 
Customize Toolbar dialog

 

c.The AutoComplete buttons should now be visible on the toolbar.
 
AutoComplete buttons visible on toolbar

 
 

 

Google ChromeGoogle Chrome

a.Click Customize and control Google Chrome "Customize and control Google Chrome" button > Settings, then click Extensions.
 

b.Make sure the Regex Password Vault Helper extension is enabled.
 

c.If the Regex Password Vault Helper extension is not listed, you can reinstall the extension from the Chrome web store.



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