Product Lifecycle Information

We are committed to providing high-quality software and standing behind it. With our product lifecycle policy, you can rest assured that your investment in our product is well-placed.

Product Lifecycle Policy

Ideally, we would like to support all products for 10 years after they become available to the public. However, products that are built on the Microsoft .NET Framework are limited to the length of support that Microsoft will provide for that version of the Framework. If we can continue to support products after support for the .NET Framework ends, we will, up to a maximum of 10 years.

What does support for a product entail?

• Products will remain available for download, though not necessarily for purchase.
• Updates will be released that address security issues.
• Updates may or may not be released that introduce new features.
• Product support will be provided to customers free of charge.
• Products will be supported on the operating systems that were available at the time of general product availability. Products may or may not be compatible with operating systems released after that time.

How Long Will My Product Be Supported?